These terms and conditions set out how Voltx Energy Ltd (“Voltx”, “We”, “Us”, “Our”) will supply mains gas to your site(s) under a Long Term Fixed (LTF) arrangement. Together with your Contract Form, Pricing Schedule, and any applicable Product Addendum, this document forms the legally binding Contract between you (“You”, “Your”, “the Customer”) and Voltx

1. Your Contract with Voltx

This Clause outlines the legal foundation of the agreement between you (“the Customer”) and Voltx Energy Limited (“Voltx”, “we”, “us”, “our”) for the supply of mains gas for commercial or non-domestic purposes at the Premises as specified in the Contract Form or Registration Record.

1.1 Formation and Commencement of Contract
1.1.1 A binding contract for the supply of gas shall be deemed to come into force on the earliest of the following:

a) You, or an authorised representative acting on your behalf, formally accepting our offer (including but not limited to email confirmation, e-signature, web form acceptance, or verbal agreement recorded by Voltx);

b) Voltx becoming the registered gas supplier at the Premises through the central industry registration process;

c) You taking supply of gas at the Premises where Voltx is already the registered supplier, whether or not a formal agreement has been signed;

d) Where you are a landlord, upon you becoming responsible for the Premises following tenant vacation.

1.1.2 From the effective date of the Contract, you are deemed to have accepted all terms and conditions as outlined herein, including any ancillary terms, pricing schedules, or addenda referenced in the Contract Form or agreed in writing.

1.1.3 This Contract supersedes and replaces any prior discussions, quotations, correspondence, proposals, and understandings between the parties relating to the supply of gas, unless specifically incorporated by reference into this Contract.

1.2 Nature and Scope of Agreement
1.2.1 This Contract applies exclusively to the supply of mains natural gas for commercial, industrial, or non-domestic use and shall not be used for residential or domestic purposes.

1.2.2 You warrant and represent to Voltx that:

a) You are the lawful owner, leaseholder, occupier, or a duly authorised agent of the Premises;

b) The gas supplied under this Contract will not be used wholly or predominantly for domestic or household purposes;

c) You have full legal capacity and authority to enter into and perform the obligations under this Contract;

d) If you are acting as an agent, intermediary, or broker, you have obtained explicit authorisation from the end-user customer or principal;

e) Any information you have provided during the quote or onboarding process is true, complete, and accurate to the best of your knowledge.

1.2.3 Where more than one individual, partner, company, or legal entity is named as the Customer, each such party shall be jointly and severally liable for all obligations and liabilities arising under this Contract.

1.3 Priority of Terms and Entire Agreement
1.3.1 These Terms and Conditions, together with the applicable Contract Form, pricing schedule, annexes, and any expressly incorporated written agreements, shall constitute the entire agreement between the Parties.

1.3.2 In the event of any inconsistency between this document and any other document (including marketing material, emails, or prior proposals), these Terms and Conditions shall take precedence unless expressly agreed otherwise in writing by Voltx.

1.3.3 You acknowledge that you have not relied on any warranty, representation, or statement not expressly included in this Contract, and you waive any rights or remedies in respect of such reliance.

1.4 Registration, Agent Authority & Transition
1.4.1 You authorise Voltx to act on your behalf to complete the industry registration process, including but not limited to:

a) Obtaining historical consumption data;

b) Contacting your previous or incumbent supplier to facilitate the transfer;

c) Submitting a registration request to the relevant Central Data Service Provider.

1.4.2 You confirm that no other supplier shall be entitled to object to the transfer of supply unless due to valid contractual grounds. Should an objection or registration failure occur, Voltx may contact you and request remedial steps, or withdraw its offer and issue a revised quotation.

1.5 Third-Party Authorisation and Responsibility
1.5.1 Where you have appointed a third-party intermediary (TPI), broker, or consultant to act on your behalf, you accept that:

a) You remain ultimately responsible for the acts or omissions of that third party;

b) Voltx is entitled to rely on any instructions, agreements, or declarations made by your authorised third-party representative;

c) Any commissions payable to the TPI are subject to commercial terms between you and them, and Voltx shall not be liable for any disputes arising from such agreements.

1.6 Transfer and Assignment
1.6.1 Your rights and obligations under this Contract are personal to you and may not be transferred, assigned, or novated to another party without the prior written consent of Voltx, which may be withheld at our sole discretion.

1.6.2 Voltx may, at any time, assign or novate any or all of its rights and/or obligations under this Contract to another licensed supplier, trading agent, or affiliate company, provided that your rights under the Contract are not materially prejudiced.